Track your order
Your tracking number is emailed the moment your order ships — usually 1–2 business days after you order.
To track it
- Open the shipping confirmation email from us.
- Click Track your order, or copy the tracking number into the carrier's site.
Can't find the email? Check spam and promotions, then search your inbox for Box Combo.
Tracking shows nothing yet
This is normal for the first 3–5 days. A parcel can be moving without producing a scan. If there's still nothing after 10 days, email us and we'll chase the carrier.
How long should it take?
8–14 business days from dispatch. If you pass 21 business days with no delivery, email us — we'll replace it or refund you in full.
Still stuck?
Send us your order number through our contact form and we'll find it. We answer within 24 hours on business days.